Privacy Policy
At Kolitrend, your privacy and the security of your personal data are our top priorities. This privacy policy explains how we collect, use, protect, and share the information you provide when using our services. We are fully committed to adhering to the principles outlined in this policy to safeguard your privacy.
Collected Information
When using our services, we collect certain personal information (such as name, email address, phone number, and postal address) to process transactions, deliver services, and personalize your experience on our platform.
We classify the data we collect as follows :
- Identity Information : Name, surname, username, date of birth.
- Contact Information : Email address, phone number, billing, and shipping addresses.
- Payment Information : Credit card details, bank account information.
- Transaction Data : Shopping habits, order history, preferred products.
- Technical Data : Device and connection details such as IP address, browser information, operating system, and access times.
Use of Information
The personal data collected is used for the following purposes :
- Processing and delivering your orders,
- Conducting payment transactions,
- Managing and administering account activities,
- Providing customer support,
- Sending marketing and promotional communications (with your consent),
- Monitoring, analyzing, and improving platform performance.
Information Sharing
Your personal data will not be shared with third parties without your consent. However, to deliver certain services, it may be shared in a limited manner with the following :
- Business partners and service providers (e.g., shipping companies, payment processors),
- Legal authorities upon request,
- In compliance with legal obligations that require data processing or storage.
Data Security
We implement appropriate technical and administrative security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure by employing modern security technologies.
Data Retention Period
Your personal data will be retained for the duration necessary to fulfill the purposes outlined in this privacy policy. After this period, your data will be securely deleted in compliance with legal requirements.
Your Rights
You have the following rights regarding your personal data :
- Request access to your data,
- Request the correction of incorrect or incomplete data,
- Request the deletion of your data,
- Object to the processing of your data.
To exercise these rights, please contact us at : info@kolitrend.com
Policy Changes
This privacy policy may be updated from time to time due to changes in regulations or updates to our services. Any changes made will be accessible on this page.
Contact
If you have any questions or concerns regarding our privacy policy, please contact us at : info@kolitrend.com
